Aso Volcano, Kusasenri, and Kumamoto Castle Day Tour | Depart from Fukuoka (Destination Kumamoto Available)

[Registration Instructions]
- The minimum tour size is 8 people.
- The bus type will be determined by the number of people booked on the day. Whether small or large, each bus will be accompanied by a professional guide.
- To ensure the tour begins on time, please meet and depart on time. Late arrivals will not be notified, and no refunds or changes will be made. Thank you for your understanding.
- According to Japanese regulations, the vehicle cannot be used for more than 10 hours per day. The tour guide may adjust the duration of the visit to various attractions based on the actual situation on the day. Thank you for your understanding and cooperation.
- The tour fee includes tolls for the direct shuttle to the Aso Crater.
- Kumamoto Castle admission is not included. The tour guide will collect the fee from the guests on the day and purchase the tickets on their behalf.
- Kumamoto Castle admission: 800 yen for high school students and above, 300 yen for elementary and junior high school students, and free for preschoolers (actual price is subject to on-site payment).
- Please note that passengers entering or departing the country on the same day cannot join the tour. - Each adult may bring one child under 2 years old, not occupying a seat, free of charge (please indicate this when booking).
- Child seats are not provided on this tour.
- This tour is unreserved seating. Please select your seat upon boarding and keep it throughout the tour. If you require a front-row seat, please board early to ensure your seat is conveniently located.
- To maintain order and safety, this tour does not accept departures midway. Departing the tour on your own will be deemed as forfeiting the remaining itinerary, and no refund will be given. The passenger will be responsible for all subsequent arrangements and risks.
- The itinerary may be adjusted due to weather or traffic conditions. Please be patient and cooperate with the tour guide's arrangements.

[Price Information]
- Each person may bring one piece of luggage free of charge. Please indicate this in the "Notes" field when booking. Please understand that if you require additional luggage at the last minute, we may not be able to accommodate it due to limited space on the bus.

- Each adult may bring one child under 2 years old, not occupying a seat, free of charge. Please indicate this in the "Remarks" section when booking.
- No refunds will be given for overdue trips or if the passenger wishes to leave the tour.
- To ensure a safe trip, we recommend that passengers purchase their own overseas travel insurance.

[Other Matters]
- Smoking is strictly prohibited on the bus. Please observe this.
- Please remove trash from the bus and keep it tidy.
- Please take care of your personal belongings and double-check before leaving the bus to ensure you have not forgotten anything.
- Once the tour is confirmed, the system will send the departure voucher via email (notified no later than 7 days before departure). If you have not received it, please check your spam folder or contact customer service for assistance.
- A reminder will be sent via email one day before departure. Please check it carefully! If you receive multiple emails, please refer to the latest version.
- The tour guide will not provide passengers with contact information in advance. If necessary, you can exchange contact information with the tour guide on the day of the tour.

– Emergency Contact Number: +81-92-402-2212
– Customer Service Email: [email protected]