Travel Notes
- If the minimum number of participants for the tour is less than two, a cancellation notification will be sent via email three days before the tour date.
- For safety reasons, each passenger must be assigned a seat. Infants under four years old are exempt from the entrance fee, but will be charged a basic parking fee (car seats are available). Please ensure you provide the number of participants and their ages at the time of booking.
- Day tour bus pick-up and drop-off times: This will be notified via text message one day before the tour. If you do not receive the pre-departure text message by 7:00 PM Cairns local time, please call the emergency number. It is recommended that you enable roaming for text messages. If you are switching to an Australian SIM card, please update your phone number to Qubaline customer service at least 24 hours before the tour date.
- Please be at the designated location at least 5-10 minutes prior to the tour date. This tour only offers hotel pickup and drop-off in the Cairns city area. Additional charges will apply for pickup outside the city limits.
- Please be sure to meet at the designated pick-up location at the designated time and do not be late. If you are unable to join this tour due to personal reasons, you will be solely responsible for any losses. Thank you for your understanding.
- This product includes a pick-up and drop-off service. Please be patient and wait at the agreed time. If the vehicle does not arrive after 10 minutes, please contact the emergency contact number provided in the SMS notification for your reservation. Our staff will promptly coordinate your arrangements. Thank you for your understanding.
- During Christmas and Lunar New Year, road closures and traffic congestion may occur. The return trip will be based on the nearest drop-off point to your hotel, subject to the driver's discretion. We apologize for any inconvenience caused.
- According to Australian traffic laws, the tour guide cannot leave the bus after arriving at the pick-up location. Please ensure you board the bus on time. If you miss the bus due to personal reasons, there will be no refunds. Thank you for your understanding.
- If the tour cannot be carried out due to force majeure such as traffic, weather, flight cancellations or rescheduling, we will do our best to assist you in rescheduling.
- The itinerary sequence may be adjusted based on circumstances. All itinerary contents are included. The final interpretation rights belong to the supplier.
Tour Pricing
The cost includes:
Cairns Sky City Day Tour | Tickets for listed attractions
Cairns Sky City Day Tour | Bus fares
Cairns Sky City Day Tour | Chinese-speaking driver and guide
Cairns Sky City Day Tour | Pick-up and drop-off within the area
Cairns Sky City Day Tour | Local specialty lunch
The cost does not include:
Cairns Sky City Day Tour | Exceeding the designated pickup area will incur an additional fee starting at AU$20 per person.
Cairns Sky City Day Tour | Driver/Guide Tips (recommended AU$5/person)
Cairns Sky City Day Tour | Any expenses not specified in this itinerary, optional expenses, or any other expenses incurred during the itinerary
Cancellation Clauses
Cancellations made 61 days prior to the start of a trip will be charged a 30% handling fee.
Cancellations made 31-60 days (including the 60th day) prior to the start of a trip will be charged a 50% handling fee.
Cancellations made 15-30 days (including the 30th day) prior to the start of a trip will be charged an 80% handling fee.
Cancellations made 0-14 days (including the 14th day) prior to the start of a trip will be charged a 100% handling fee.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued after deducting a 10% handling fee. Alternatively, you can choose to reschedule your event, in which case no refund will be made.
Rescheduling due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refund will be given.
