Travel Notes
[Booking Information]
. The Shen'ao Elephant Trunk Rock SUP experience is limited to participants aged 12 and above. Minors aged 12-18 must be accompanied by a parent for safety reasons. Participation without a parent is prohibited.
. The Shen'ao Elephant Trunk Rock SUP experience offers single-person or two-person options. Please choose your preferred option based on your physical fitness.
. Individuals must be at least 16 years old and in good physical condition to participate. Because SUPs are less resistant to wind and waves at sea, prior experience in ocean activities is recommended. The combined weight of two people per board should not exceed 150 kg.
. Please ensure you are in good health. Those with heart disease, high blood pressure, or pregnancy, etc., are not suitable for this experience and should not register.
. The meeting time for the sunrise group is tentatively scheduled for 05:00 AM. However, it may be adjusted up or down by half an hour depending on the sunrise. Please refer to the pre-trip notification.
Meeting times for other groups may also be adjusted up or down by half an hour depending on factors such as season, number of participants, and service quality. Any changes will be confirmed individually after registration and will be notified in the pre-trip notification.
If you do not have transportation, you can purchase the "Taipei Main Station Shared Ride Shuttle" service. The shuttle meeting point is Taipei Main Station East Gate 3. Each shuttle requires a minimum of 4 people to depart. If the number of people sharing the bus is insufficient, a refund will be issued three days in advance. Please find alternative transportation. This cannot be used as a reason for cancellation.
If you wish to bring a pet, small or medium-sized dogs are preferred. Please confirm in advance that your pet is water-resistant. One pet per board is allowed. You must provide your own life jacket and care for your pet. Pets without a life jacket will not be allowed to participate in the activity.
[Group Rules]
. This activity requires 6 people per group. If the group cannot be completed due to insufficient numbers, a rescheduling or cancellation will be announced at least 3 days in advance and a refund will be issued.
. Each group is limited to 12 boards. Any group exceeding the limit will depart as a separate group.
[Activity Notice]
. For spring and autumn activities, travelers who are sensitive to cold weather can purchase and rent cold-weather clothing upon booking and arrive at the meeting point early to pick it up and change into clothing.
. The Shen'ao Elephant Trunk Rock SUP experience is an outdoor activity. To protect the natural environment, changing tents will be provided after the activity. Alternatively, guests can choose to change clothes and wash at various on-site shower facilities at their own expense.
. If the activity has already begun, pre-trip training has been completed, and the group has already sailed, no refund will be given for guests who are unable to join or are absent due to delays in meeting up. The Shen'ao Elephant Trunk Rock SUP paddling experience is subject to change based on participant availability, facility conditions, and weather conditions, with safety and overall quality being the top priority.
If the Shen'ao Elephant Trunk Rock SUP paddling experience is not completed due to sudden weather changes, safety concerns, or personal reasons, no refunds will be given.
Since SUPs are less resistant to wind and waves, if winds and waves are strong but still within safe limits, participants may switch to canoes to continue the activity with their consent. No refund will be given for this change.
In the event of adverse weather or sea conditions, please follow the instructions of the instructor and group leader.
If the instructor determines on-site that sea conditions are adverse or unsuitable for sailing due to safety concerns, the activity will be canceled. A refund will be made after deducting a NT$100 per person fee for personnel and administrative insurance.
Tour Pricing
The cost includes:
- Professional instructor: 1:4 ratio of SUP boards
- Pre-trip instruction
- Full SUP equipment set: SUP board, paddle, life jacket, helmet (instructor decides on-site whether to wear one)
- Photo recording of the activity
- Activity insurance (NT$2 million/NT$200,000 for medical accident coverage)
The cost does not include:
Other unmentioned fees are not included. There are different shower shops on site for you to choose from and pay for.
Additional purchase items:
Shuttle:
CNY 172.3 Pet activity fee (one pet per board, limited to small and medium-sized dogs)
Round-trip shared shuttle service from Taipei Main Station (per person)
Other:
CNY 129.2
Equipment:
CNY 43.1 Winter clothing rental (per piece)
Round-trip shared shuttle service from Taipei Main Station (per person)
Cancellation Clauses
Cancellations made 8 days prior to the start of the tour will receive a full refund.
Cancellations made 3-7 days prior to the start of the tour will incur a 30% handling fee.
Cancellations made 2 days prior to the start of the tour will not be refunded.
Cancellations made 2 days prior to the start of the tour will not be refunded.
Passengers who are late or absent from the tour will not be refunded.
If the tour is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the tour. A refund will be issued using the original payment method after deducting necessary expenses.
If you wish to reschedule your tour due to personal reasons, you must notify us in advance. You may reschedule once. After rescheduling, you will not be able to cancel or refund the tour.
Rescheduling within 3 days of the event will not be accepted and will be deemed a cancellation, subject to the cancellation policy outlined above.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refund will be given.
Meeting point:
Shenao Zhaoming Temple (Neighborhood 14, No. 106-1, Section 2, Jianji Road, Ruifang District, New Taipei City)
Getting There
We recommend driving to the meeting point.
[Driving]
Departure → National Highway 1 → Expressway 62 toward Ruibin → Exit Expressway 62 and turn left at the exit. The destination is approximately 1 km.
[Public Transportation]
Take a bus from the City Hall Bus Station to Badouzi Train Station. From there, walk along the coast for about 15 minutes.
Take the train to Ruifang Train Station, transfer to the branch line to Badouzi Train Station. From there, walk along the coast for about 15 minutes.