Tripbaa Inc., a company registered in Taiwan (“Tripbaa” or “the Company”), owns and operates the online platform at www.tripbaa.com (the “Website”). This Privacy Policy explains how the Website collects, uses, discloses, or otherwise processes personal information related to the services provided through the Website, and the categories of personal information collected (“Personal Data”). By visiting the Website, you agree to this Privacy Policy, including the collection, processing, and use of your Personal Data as described herein, and acknowledge that the Company has fulfilled its notice obligations.
1. General Personal Data: information you submit when using the services on the Website, including name, date of birth, national ID number, passport number, physical characteristics, fingerprints, marital status, family information, education, occupation, medical records, healthcare information, genetic data, sexual life, health examination results, criminal record, contact details, financial information, social activities, and any other data that identifies an individual directly or indirectly.
2. Personal Data File: a collection of Personal Data organized by system for retrieval or processing by automated or non-automated means, including itinerary name, itinerary location, and/or itinerary duration of trips you participate in.
3. Third-party Websites: supplier websites to which the Website redirects or is linked by the Company.
4. Cross-border Transfer: the processing or use of Personal Data across national (or regional) borders.
5. Necessary for Business Execution: matters required by the special nature of travel services or by the Company in the performance of its duties.
The Website collects Personal Data you provide when using the Website. Personal Data may include your name, address, contact number, national ID number, passport number, credit card information, email address, itinerary name, itinerary location, and/or itinerary duration. The Website may also collect certain non-personally identifiable information that may be linked to your Personal Data, including login name, IP address, geolocation information, operating system type, nationality and password, preferences related to specific searches, and other general information relating to Website usage.
The Website uses collected Personal Data and other information as follows:
This Policy explains how Tripbaa uses cookies and related tracking tools on the Website. By continuing to use the Website, you agree to the storage of cookies on your computer or mobile device for the purposes described in this Policy.
1. Cookie Policy
A cookie is a small text file that a website sends to your browser when you visit, allowing the site to store your browsing information (such as preferred language and other settings) so that the same settings can be applied on your next visit or to provide more useful services. Cookies play an important role; without cookies, web use would be much less convenient.
To provide a better user experience and to understand and manage how you use the Website across devices (including but not limited to analyzing visitor counts, traffic, user distribution, product/service interest, activity behavior, and usage patterns), as a reference for continuous service improvement, and to provide customized marketing information or advertising aligned with your needs or interests and to track related performance, Tripbaa uses cookies to record, access, and collect your online behavioral data.
Tripbaa uses cookies for many purposes. For example, we use cookies to store your preferences, display products or search content more relevant to your needs, count page visits, help you register for our services, protect your data, and remember your ad settings.
2. Analytics Tools and Third-party Tools
While you browse the Website, Tripbaa may perform statistics and analysis on your browsing behavior. This is primarily done via browser cookies and, among others, the back-end systems of third-party data processors. If you wish to disable cookies while browsing, you may change your browser’s cookie settings. For details, please refer to the official website of the relevant browser.
1. You may request from the Company: inquiry and review, copies, supplementation or correction, and to cease collection, processing, or use of your Personal Data; except where necessary for the execution of the Company’s business, you may request deletion in writing.
2. Company Contact Details:
Email: [email protected]
LINE：@tripbaa
The Website has a range of derivative application products, including but not limited to applications, mobile websites, or other means by which end-user devices access service content. All such means are subject to this Privacy Policy.
1. To prevent unauthorized access, the Website adopts reasonable physical, electronic, and organizational measures to protect Personal Data from accidental or unlawful destruction, accidental loss, alteration, and unauthorized disclosure or access/use.
2. To secure online credit card transactions, Tripbaa.com uses SSL (Secure Sockets Layer) technology to encrypt credit card information during transactions.
The Company is a Category-A travel agency. Protection of consumer Personal Data and privacy is implemented in accordance with the Company’s Personal Data File Security Maintenance Plan.
1. Tripbaa may share your Personal Data with designated third parties that provide services to the Company, such as hosting, data analytics, marketing of our products and services (including on those third parties’ websites), credit card processing, and other customer service support. All third parties must strictly comply with this Policy, maintain security and confidentiality, and use Personal Data only as instructed by the Company; third parties are strictly prohibited from any other use of your Personal Data.
2. In certain cases, Tripbaa may require you to transact directly with a third party to ensure you receive services, or the Company may provide your Personal Data to Service Providers or other relevant third parties when you book or obtain other products or services through the Website.
3. Except as stated in this Privacy Policy, or as required by laws within applicable jurisdictions as described below, Personal Data necessary to complete your selected booking may be disclosed under certain reasons or procedures, and certain Personal Data may be shared with relevant partners (your Personal Data will be used only for reporting and analysis). The Company will not disclose your Personal Data to third parties without your consent.
1. Tripbaa may disclose Personal Data as permitted or required by applicable laws in the following circumstances: to prevent danger to life, body, liberty, or property; to prevent substantial harm to others’ rights; to protect the Company from liability; to cooperate with administrative or judicial procedures and comply with laws; to protect the Website’s legitimate interests; or to disclose Personal Data to a purchaser in any sale, transfer, or transaction involving all or part of the Website’s operations or the Company. The Company may also disclose Personal Data to enforce or implement the terms and conditions of the Website’s products and services, or to protect the rights, property, or safety of Tripbaa, customers, and others.
2. In the above circumstances, data recipients in different jurisdictions may not provide a level of protection equivalent to that in your country of residence.
The Website may revise this Privacy Policy from time to time to reflect changes in applicable laws, changes in Personal Data collection and use practices, changes to Website functions, or technological updates. If revisions change how Personal Data is collected or used, all changes will be posted on this Privacy Policy page, and the effective date will be shown at the top of the Privacy Policy page. You should review this Policy periodically to stay informed of the latest policies and practices.
Last Updated: 8 December 2021
Contact
Email us：
[email protected]
Call us：
886-2-77299266(TW)
886-2-27173918(TW)
available time：
AM 10:00 — PM 18:00 (GMT+8)
Contact
Email us：[email protected]
Customer Service Phone number:
886-2-27173918 (Taiwan)
Service Hours: 10 am - 6 pm
