If you cancel your trip, please notify Tripbaa three days before the event date to release your spot.
Cancellation Policy for Local Day Tours in Japan
Cancellations made 11 days or more before the selected itinerary date will receive a full refund.
Cancellations made between 8 and 10 days before the selected itinerary date will incur a 20% handling fee.
Cancellations made between 3 and 7 days before the selected itinerary date will incur a 30% handling fee.
Cancellations made between 1 and 2 days before the selected itinerary date will incur a 50% handling fee.
Cancellations made between 0 and 0 days before the start of the itinerary will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refund will be given.Cancellations made up to 4 days before the start of the trip will receive a full refund.
Cancellations made 2-3 days (including the 3rd day) before the start of the trip will incur a 30% handling fee.
Cancellations made up to 1 day (including the 1st day) before the start of the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made up to 3 days before the start of the trip will receive a full refund.
Cancellations made 1-2 days before the start of the trip (including the second day) will not be refunded.
Cancellations made on the day of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.
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Cancellations made 7 days prior to the start of the trip will receive a full refund. Cancellations made 4-6 days (including the 6th day) prior to the start of the trip will incur a 30% handling fee. Cancellations made 1-3 days (including the 3rd day) prior to the start of the trip will not receive a refund.
Cancellations made on the start date of the trip will not receive a refund. If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling due to personal reasons will be deemed a cancellation and will be handled in accordance with the above cancellation policy. If participation is terminated during the event due to reasons not attributable to the organizer, no refund will be given. |
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 4-6 days (including the 6th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 1-3 days (including the 3rd day) prior to the start of the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 4 days prior to the start of the trip will receive a full refund.
Cancellations made 1-3 days (including the 3rd day) prior to the start of the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 8 days prior to the start of the trip will receive a full refund.
Cancellations made 4-7 days (including the 7th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 3 days (including the 3rd day) prior to the start of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A 10% handling fee will be deducted from the booking fee before the refund. Alternatively, the participant can choose to reschedule the event, in which case no refund will be made.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 14 days before the start of the trip will receive a full refund.
Cancellations made 10-13 days (including the 10th day) before the start of the trip will incur a 30% handling fee.
Cancellations made 7-9 days (including the 7th day) before the start of the trip will incur a 50% handling fee.
Cancellations made 4-6 days (including the 4th day) before the start of the trip will incur a 60% handling fee.
Cancellations made 2-3 days (including the 2nd day) before the start of the trip will incur a 70% handling fee.
Cancellations made 1 day before the start of the trip will incur an 80% handling fee.
Cancellations made on the start day of the trip are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued after deducting a 10% handling fee. Alternatively, you can choose to reschedule your event, in which case no payment will be deducted.
If a request to reschedule is made due to personal reasons, it will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 15 days prior to the start of the trip will receive a full refund.
Cancellations made 8-14 days (including the 8th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 0-7 days prior to the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A 10% handling fee will be deducted for the refund. Alternatively, the event may be rescheduled to a later date, in which case no refund will be made.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund may be issued after deducting a 10% handling fee. Alternatively, you may choose to reschedule your participation, in which case no payment will be deducted.
Rescheduling due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 31 days prior to the start of a trip will incur a 10% handling fee.
Cancellations made 21-30 days (including the 30th day) prior to the start of a trip will incur a 20% handling fee.
Cancellations made 11-20 days (including the 20th day) prior to the start of a trip will incur a 30% handling fee.
Cancellations made 4-10 days (including the 10th day) prior to the start of a trip will incur a 50% handling fee.
Cancellations made 3 days prior to the start of a trip (including the 1st day) will incur a 100% handling fee.
Cancellations made on the day of the trip are non-refundable.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If the participant cancels the event due to reasons not attributable to the organizer, no refund will be given.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued after deducting a 10% handling fee. Alternatively, you can choose to reschedule your event, in which case no refund will be made.
Rescheduling due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 41 days prior to the start of the trip will incur a 5% handling fee.
Cancellations made 31-40 days prior to the start of the trip will incur a 10% handling fee.
Cancellations made 21-30 days (including the 30th day) prior to the start of the trip will incur a 20% handling fee.
Cancellations made 2-20 days (including the 20th day) prior to the start of the trip will incur a 30% handling fee.
Cancellations made 1 day prior to the start of the trip will incur a 50% handling fee.
Cancellations made 2 days prior to the start of the trip will incur a 50% handling fee.
Cancellations made 2 days prior to the start of the trip will incur a 20% handling fee.
Cancellations made 1 day prior to the start of the trip will incur a 50% handling fee.
Refunds are not available on the start date of the trip.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 14 days prior to the start of the trip will incur a 30% handling fee.
Cancellations made 7-13 days (including the 7th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 4-6 days (including the 4th day) prior to the start of the trip will incur an 80% handling fee.
Cancellations made 0-3 days (including the day of the trip) prior to the start of the trip will incur a 100% handling fee.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made after deducting any necessary expenses as a handling fee.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refunds will be given.
Cancellations made 31 days before the start of a trip will receive a full refund.
Cancellations made 30 days before the start of a trip will incur a 10% handling fee.
Cancellations made 8-29 days before the start of a trip (including the 29th day) will incur a 20% handling fee.
Cancellations made 7 days before the start of a trip (including the 7th day) will incur a 30% handling fee.
Cancellations made 1-6 days before the start of a trip (including the 6th day) will incur a 50% handling fee.
Cancellations made on the start date of a trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made after deducting a 10% handling fee. Alternatively, you can choose to reschedule your event, in which case no refund will be made.
Rescheduling requests due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.
All tickets purchased on this platform are refundable. However, refunds are not accepted for tickets issued within one month of the coupon period, tickets that have expired, or tickets purchased and shipped from our company more than three months ago.
A NT$100 handling fee will be charged for each refund (covering remittance, cash flow, and personnel costs). Return shipping costs will also be charged to the purchaser. Refunds will be made to the purchaser's account. Please provide a copy of the purchaser's bankbook.
Please note that paper tickets cannot be returned if they are damaged or soiled.
Currently, no exchanges are accepted on this site.
Return Process:
Contact our online customer service and inform us of the order number you wish to return.
Customer service will email you a discount slip.
Print it, sign it, and mail it along with your invoice and coupon to our office (12F, No. 197, Section 4, Nanjing East Road, Songshan District, Taipei City 105).
Refund Process: [Return processing takes approximately 14 business days (excluding holidays)]
[Credit Card]
We will process refunds through NewebPay, a third-party payment provider.
《Other Payment Methods》
Please send a copy of the orderer's bank account number along with the original invoice for the refund.
Once the application is completed, no replacements will be made.
Cancellations or postponements due to personal reasons will be deemed cancellations, and the following cancellation terms will apply:
Cancellations made 15-35 days (including the 35th day) before the start of the trip will be subject to a 40% handling fee.
Cancellations made 7-14 days (including the 14th day) before the start of the trip will be subject to a 60% handling fee.
Cancellations made 3-6 days (including the 6th day) before the start of the trip will be subject to an 80% handling fee.
Cancellations made within 3 days of the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. Participants may choose to reschedule their participation or receive a refund after deducting necessary expenses.
If participation is cancelled during the event due to reasons beyond the organizer's control, no refund will be given.
This trip cannot be cancelled once the order and payment are completed or the application is approved.
Cancellations made 8 days prior to the start of the trip (including the 8th day) will incur a 50% handling fee.
Cancellations made within 7 days prior to the start of the trip (including the 7th day) will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made after deducting a $150 handling fee per person. Alternatively, the participant may choose to reschedule the event, in which case no refund will be made.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If the participant is unable to participate in the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 31 days prior to the start of the trip will receive a full refund; however, if the group has already been registered and the booking process is in progress, a 10% handling fee will be deducted.
Cancellations made 13-30 days before the start of the trip (including the 30th day) will incur a 30% handling fee.
Cancellations made 6-12 days before the start of the trip (including the 12th day) will incur a 50% handling fee.
Cancellations made 5 days prior to the start of the trip (including the 5th day) will incur a 100% handling fee.
Cancellations made on the day of the tour are non-refundable.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made after deducting a $50 per person handling fee. Alternatively, the participant can reschedule the event to a later date without any deduction.
If the event is cancelled during the tour due to force majeure (e.g., road closures, or other emergencies), no refund will be given.
Rescheduling due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If the participant cancels the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made up to 3 days before the start of the trip will receive a full refund.
Cancellations made 1-2 days before the start of the trip (including the second day) will not be refunded.
Cancellations made on the day of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If rescheduling is required due to personal reasons, please notify us 3 days in advance. You can reschedule once and the event will be completed that year. No cancellations or refunds will be accepted after rescheduling.
If you are unable to attend due to personal reasons, please transfer your spot. Due to insurance issues, please notify the organizer 24 hours prior to the event if you wish to transfer your spot.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refunds will be given.
Cancellations made 31 days prior to the start of the trip will incur a 10% handling fee.
Cancellations made 21-30 days (including the 30th day) prior to the start of the trip will incur a 20% handling fee.
Cancellations made 8-20 days (including the 20th day) prior to the start of the trip will incur a 30% handling fee.
Cancellations made 7 days (including the first day) prior to the start of the trip will incur a 100% handling fee.
Cancellations made on the day of the trip are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made to the original payment method after deducting any necessary expenses.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is cancelled due to reasons not attributable to the organizer, no refund will be given.
If you cancel this product after purchasing, you will be charged the full airfare and hotel cancellation fee.
If a flight is delayed due to force majeure such as a natural disaster, the airline will not provide passengers with transfers to other airlines or arrange accommodations. Please note that we are not responsible for any cancellations or delays.
1. Cruise Booking and Payment:
1. Upon signing this Agreement, Party A shall pay the per-person deposit to Party B.
2. Party A shall pay the full amount to Party B 67 days prior to departure to reserve the space.
3. If Party B fails to receive the deposit or final payment from Party A within the specified period, Party B may resell the reserved space and terminate the contract.
II. Cruise Reservation Changes, Cancellations, and Penalties
1. Responsibility for Cancellation of the Cruise Portion (Statement) by Party A (Passenger) Before the Commencement of the Tour (hereinafter referred to as "Cancellation"):
1. The following cancellation fee will be calculated based on the number of days Party A notifies you of the cancellation prior to the commencement of the tour and the total amount of the staterooms to be cancelled:
(1) If Party A cancels more than 90 days before the start of the tour, Party B will be charged the full deposit as a cancellation fee.
(2) If Party A cancels more than 89-57 days before the start of the tour, Party B will be charged 30% of Party A's full cabin fee as a cancellation fee.
(3) If Party A cancels the tour 56-29 days or more before the start of the tour, Party B will charge Party A 50% of the total cabin fee as a cancellation fee.
(4) If Party A cancels the tour 28-15 days or more before the start of the tour, Party B will charge Party A 75% of the total cabin fee as a cancellation fee.
(5) If Party A cancels the tour 14days(inclusive) before the start of the tour, Party A will be charged 100% of the full cabin fee as a cancellation fee.
When calculating the cancellation fee in the above manner, if the cancellation fee is less than the full deposit, Party A's cancellation fee will still be calculated based on the full deposit.
2. If Party A changes or cancels a reservation, it must notify the other party in writing, clearly indicating the date and details. Notification by phone or verbal will be invalid.
3. If a national or international holiday occurs, Party A must notify the other party in advance to comply with international cruise line cancellation date calculation regulations.
2. Furthermore, if Party A (the passenger) cancels the portion of the tour "outside the cruise itinerary" before the tour commences, Party A will be liable to Party B for liquidated damages, which will be calculated and handled separately in accordance with relevant regulations.
Cruise Reservation Listing Rules
1. Cabin Listing, Allocation, and Related Changes:
1. Party A must provide the correct list of both parties and cabin allocation (as shown in the correct English names in the passport) at least 36 days before departure.
2. If Party A wishes to change the passenger list, passenger information, or cabin assignments 35-16 days prior to departure, a fee of US$100 per person will be charged.
3. No changes to the passenger list, passenger information, or cabin assignments can be made within 15 days of departure.
4. For passengers with dual nationality (holding passports from more than one country), the name on the cruise manifest must be the name on the passport used for boarding.
5. Party A must submit passport information and necessary visa information at least 36 days prior to departure for entry into the cruise line's database.
6. The cruise line and its affiliated parties are not responsible for any passenger's inability to board the ship due to Party A's failure to provide correct passport, visa information, and cabin assignment within the aforementioned deadline.
7. Passengers who wish to entrust a third party to handle visa processing are kindly requested to do so in advance. Passengers who fail to complete the visa processing within the specified timeframe will be solely responsible.
2. Regarding passenger changes outside the cruise itinerary, relevant regulations and fees will be calculated separately and may be referred to Party A's advertisements, other annexes to the main contract, and informational materials.
IV. Liability Issues:
1. Passports and other original documents are not required for this itinerary. Please be sure to check the status of your passport. According to the cruise company's regulations, passports must be valid for at least 180 days (calculated from the date of embarkation).
2. All cruise participants must comply with the laws of each country and hold valid passports and visas. Cruises will not be held responsible for any denial of entry or boarding due to personal reasons or visa or passport issues.
3. Passengers who are denied entry or boarding due to personal reasons will not receive a refund. Any additional expenses incurred, such as transportation and accommodation, are the sole responsibility of the cruise participant and are not the responsibility of Cruises.
4. Passengers with dual nationality or foreign nationality must obtain their own entry permits to Taiwan upon completion of the cruise.
5. Party B only reserves designated cruise cabins on behalf of the guest. Therefore, the cruise line is responsible for providing and handling all booking details and related benefits (including but not limited to itinerary, port notifications, onboard meals, use of facilities, entertainment activities, cancellations, and compensation).
V. Other Notes:
1. Outbound passengers are advised to purchase overseas medical insurance and other related insurance to cover expenses associated with the COVID-19 outbreak.
2. Age restrictions, accommodation requirements, and daily cabin service charges will be subject to the cruise line's regulations. Please refer to the itinerary for detailed regulations.
3. In accordance with the cruise line's safety regulations.
a. Pregnant women boarding the ship must not be more than 24 weeks pregnant (calculated from the date of embarkation) and must present a physician's certificate of fitness to travel before the start of travel.
b. Infants boarding the ship must be at least six months old (calculated from the date of embarkation).
4. Passengers with disabilities must be able to care for themselves or be accompanied by another passenger who can provide all necessary assistance.
5. Passengers with special medical conditions, diabetes, chronic illnesses, or who require regular medication/injections must inform us of this prior to booking (subject to shipping company regulations). A physician's certificate of seaworthiness will be required if necessary. Those carrying special/controlled medications are advised to prepare a physician's prescription or supporting documentation. This can be provided to the physician or customs officer for reference in the event of an emergency medical consultation or for record-keeping purposes.
6. If the above precautions are not met and you are unable to board the ship/aircraft, a cancellation fee will be charged according to the cancellation policy of the contract.
7. Passengers' rights and interests related to booking a cruise cabin and other applicable regulations shall be subject to the cruise company's announcement, Party B's itinerary information, and these operating regulations.
VI. Other Agreements:
1. Advertisements, attachments, promotional materials, pre-departure briefing materials, and other related documents related to this Agreement are incorporated into this Agreement and shall have the effect of supplementing the Travel Contract and this Agreement.
2. Party A shall, prior to departure, determine whether to purchase relevant travel safety insurance and inconvenience insurance and shall understand the insurance company's claims settlement criteria.
3. Due to force majeure, passenger safety, government orders, or other considerations, the cruise line may make necessary changes to embarkation, arrival/departure times, and ports of call without prior notice. In the event of such changes, Party B and the cruise line will not be liable to Party A for any refunds or compensation. Both Parties agree to comply with the cruise line's announcements and regulations. If Party A disagrees with the cruise line's response and cancels departure, Party A will still pay all fees under this agreement, and Party B will have no refund obligation, unless otherwise agreed.
4. If Party A's actions are required for the completion of this Agreement, and Party A fails to do so, Party B may set a reasonable time limit and demand Party A to do so. If Party A fails to do so after the expiration of this time limit, Party B may terminate the travel contract and this Agreement and seek compensation from Party A in accordance with Article 2 of this Agreement.
5. If Party A disembarks from the ship for any reason and does not complete the entire voyage, Party B shall not be entitled to any refund from Party B.
6. After departure, Party A must always ensure personal safety and the safekeeping of property. If Party A suffers any bodily or property damage during the voyage due to reasons not attributable to Party B or the shipping company, all related expenses will be borne by Party A.
7. If Party A suffers any damage while on board a cruise ship, MRT, bus, airplane, or other public transportation during the voyage due to reasons not attributable to Party B, the respective service providers will be directly responsible to Party A. However, Party B will exercise due care and assistance to Party A in any manner consistent with good conduct.
8. Party A agrees that Party B may lawfully collect, process, transmit, and use Party A's personal data as necessary for the performance of this Agreement, including booking cruise and other transportation, booking shore excursions, arranging related insurance, and providing services ancillary to this Agreement. Party A also agrees that Party B may provide Party A's personal data to cruise lines, transportation operators, insurance companies, and related suppliers for processing and use within the scope of this Agreement. Party A may exercise the rights to inquire about, request access, make copies, supplement or correct, request cessation of collection, processing, or use, and request deletion of Party A's personal data.
This itinerary is a group independent travel itinerary with guaranteed seats and accommodations. Once tickets are issued, they cannot be cancelled.
This itinerary includes chartered seats and hotels. If cancelled, the deposit will be forfeited.
Cancellations made 41 days prior to the start of the trip will incur a 5% handling fee.
Cancellations made between 31 and 40 days before the start of a trip will incur a 10% handling fee.
Cancellations made between 21 and 30 days (including the 30th day) before the start of a trip will incur a 10% handling fee.
Cancellations made between 11 and 20 days (including the 20th day) before the start of a trip will incur a 20% handling fee.
Cancellations made 4-10 days (including the 10th day) before the start of a trip will incur a 30% handling fee.
Cancellations made 1-3 days (including the 1st day) before the start of a trip will incur a 70% handling fee.
Cancellations made 1-3 days (including the 1st day) before the start of a trip will incur a 70% handling fee.
Cancellations made on the start day of a trip are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If a request for rescheduling due to personal reasons is deemed a cancellation and will be handled in accordance with the cancellation policy above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 61 days prior to the start of your trip will receive a full refund.
Cancellations made 31-60 days (inclusive) before the start of your trip will incur a $1,000 handling fee.
Cancellations made 15-30 days (inclusive) before the start of your trip will incur a 40% handling fee.
Cancellations made 7-14 days (inclusive) before the start of your trip will incur a 60% handling fee.
Cancellations made 3-6 days (inclusive) before the start of your trip will incur an 80% handling fee.
Cancellations made within 3 days of your trip will not receive a refund.
If the activity is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) before departure, the organizer will determine whether to cancel the activity. You may choose to reschedule or receive a refund after deducting necessary expenses.
If the activity is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) on the day of departure or during the trip, the organizer will determine whether to cancel the activity. You may choose to reschedule or receive a refund after deducting relevant expenses (e.g., transportation, guide fees, meals, etc.).
If you request a reschedule due to personal reasons, it will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If you cancel your participation during the activity due to reasons not attributable to the organizer, no refund will be given.
Once the application is completed, no replacements will be made.
Cancellations or postponements due to personal reasons will be deemed cancellations, and the following cancellation terms will apply:
Once the traveler completes registration and the relevant travel application procedures, a $300 handling fee will be deducted for cancellations.
Cancellations made 15-35 days (including the 35th day) before the trip will be deducted for a handling fee of 40% of the total booking amount.
Cancellations made 7-14 days (including the 14th day) before the trip will be deducted for a handling fee of 60% of the total booking amount.
Cancellations made 3-6 days (including the 6th day) before the trip will be deducted for a handling fee of 80% of the total booking amount.
Cancellations made within 3 days of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. Participants may choose to reschedule their participation or cancel and receive a refund after deducting necessary expenses and a $300 administrative fee.
If participation is cancelled during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 12 days prior to the start of the trip will receive a full refund.
Cancellations made 7-11 days prior to the start of the trip will incur a 50% handling fee.
Cancellations made 3-6 days prior to the start of the trip will incur a 30% handling fee.
Cancellations made within 2 days of the start of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method, minus an 8% administrative fee.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 14 days or more before the start of a trip will incur a 5% handling fee.
Cancellations made 1-13 days before the start of a trip will incur a 50% handling fee.
Cancellations made on the day of the trip (including after 3:00 PM the day before) will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, earthquakes, poor sea and road conditions, or travel bans or city or mountain closures due to the escalating pandemic), the organizer will determine whether to cancel the event. The event may be postponed once free of charge, or the remaining balance, after deducting necessary fees and administrative expenses, will be refunded.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refunds will be given.
Cancellations made 7 days or more before the start of the trip will incur a 5% handling fee.
Cancellations made between 0 and 6 days before the start of the trip are not eligible for a refund.
If the activity is affected by force majeure (e.g., natural disasters such as typhoons and earthquakes; poor sea conditions or road conditions; travel bans or city or mountain closures due to escalating pandemics), the organizer will determine whether to cancel the trip. The tour may be postponed once free of charge, or the remaining balance will be refunded after deducting 5% of the total tour fee for necessary fees and administrative expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If a participant withdraws from the activity due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 31 days or more before the start of the trip will incur a 5% handling fee.
Cancellations made 15-30 days (including the 30th day) before the start of the trip will incur a 50% handling fee.
Cancellations made within 14 days of the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If rescheduling is required due to personal reasons, please notify us 30 days in advance. One rescheduling fee will be charged. A second rescheduling fee will incur a full non-refundable charge.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 15 days or more before your trip will receive a full refund.
Cancellations made within 14 days of your trip (including the 14th day) will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made to the original payment method, minus any necessary expenses.
Rescheduling due to personal reasons will be deemed a cancellation and will be handled in accordance with the above cancellation policy.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.
For bookings of the "Cruise Charter" package, the following cancellation policy applies:
A full refund will be granted if the cancellation is requested 61 days (inclusive) before the start of the trip.
Cancellations made between 31 and 60 days (inclusive) before the start of the trip will incur a 50% handling fee.
Cancellations made 30 days prior to the start of the trip (including the 30th day) will not be eligible for a refund.
If the weather on the day of departure is bad, the tour will be sailed in port and sailed once at a later date. The tour will be used within one year.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will decide whether to cancel the tour. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 31 days or more prior to the start of the trip will incur a 5% handling fee.
Cancellations made 14-30 days (including the 30th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made within 13 days prior to the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, earthquakes, poor sea and road conditions, or travel bans or city and mountain closures due to the escalating pandemic), the organizer will determine whether to cancel the event. The event may be postponed once free of charge, or the remaining balance, after deducting 5% of the total tour price, will be refunded.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refunds will be given.
Cancellations made 29 days or more before the start of the trip will incur a 5% handling fee.
Cancellations made 14-28 days (including the 28th day) before the start of the trip will incur a 50% handling fee.
Cancellations made 0-14 days (including the 14th day) before the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, earthquakes, poor sea and road conditions, or travel bans or city and mountain closures due to the escalating pandemic), the organizer will determine whether to cancel the event. The event may be postponed once free of charge, or the remaining balance will be refunded after deducting 5% of the total tour price for necessary fees and administrative expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 41 days or more before the start of your trip will incur a $20.00 per group handling fee.
Cancellations made 31-40 days (including the 40th day) before the start of your trip will incur a 10% handling fee.
Cancellations made 21-30 days (including the 30th day) before the start of your trip will incur a 20% handling fee.
Cancellations made 2-20 days (including the 20th day) before the start of your trip will incur a 30% handling fee.
Cancellations made 1 day before the start of your trip (before 2:59 PM) will incur a 50% handling fee.
Cancellations made on the day of the tour (including after 3:00 PM the night before) will not be refunded.
If the activity is affected by force majeure (e.g., typhoon warnings, heavy rain warnings, earthquakes, poor sea and road conditions, or travel bans or city and mountain closures due to the escalating pandemic), the organizer will determine whether to cancel the tour. A refund will be issued after deducting the application fee ($20.00 per group).
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If a participant cancels the activity due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 31 days prior to the start of a trip will incur a 10% handling fee.
Cancellations made 21-30 days (including the 30th day) prior to the start of a trip will incur a 20% handling fee.
Cancellations made between 2 and 20 days (including the 20th day) before the start of a trip will incur a 30% handling fee.
Cancellations made less than one day before the start of a trip will incur a 50% handling fee.
Cancellation requests made on the day of travel are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made to the original payment method after deducting necessary expenses.
Requests to reschedule due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is cancelled due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 8 days prior to the start of the tour will receive a full refund.
Cancellations made 3-7 days prior to the start of the tour will incur a 30% handling fee.
Cancellations made 2 days prior to the start of the tour will not be refunded.
Cancellations made 2 days prior to the start of the tour will not be refunded.
Passengers who are late or absent from the tour will not be refunded.
If the tour is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the tour. A refund will be issued using the original payment method after deducting necessary expenses.
If you wish to reschedule your tour due to personal reasons, you must notify us in advance. You may reschedule once. After rescheduling, you will not be able to cancel or refund the tour.
Rescheduling within 3 days of the event will not be accepted and will be deemed a cancellation, subject to the cancellation policy outlined above.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 30 days prior to the start of the trip will receive a full refund.
Cancellations made 15-29 days prior to the start of the trip will incur a 20% handling fee.
Cancellations made 3-14 days prior to the start of the trip will incur a 40% handling fee.
Cancellations made within 3 days of the start of the trip will not receive a refund.
Cancellations made late or absent on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made to the original payment method after deducting necessary expenses.
If you wish to change your event schedule due to personal reasons, you must notify us 15 days prior to the start of your trip. You may reschedule once. After rescheduling, no cancellations or refunds will be accepted.
Rescheduling within 15 days of the start of your trip will be considered a cancellation and will be handled in accordance with the cancellation policy outlined above. We recommend that you transfer your spot. Please notify us 7 days in advance and provide the name and contact information of the new participant immediately to avoid any potential conflicts of interest.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refunds will be given.
Cancellations made 21 days prior to the start of the trip will receive a full refund.
Cancellations made 20-14 days (including the 14th day) before the start of the trip will incur a 30% handling fee.
Cancellations made 13-7 days (including the 7th day) before the start of the trip will incur a 50% handling fee.
Cancellations made 6-3 days (including the 3rd day) before the start of the trip will incur an 80% handling fee.
Cancellations made within 2 days (including the day of the trip) before the start of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If you request to change the event schedule due to personal reasons, you must notify us in advance. You may reschedule once. After rescheduling, no cancellation or refund will be granted.
Rescheduling within 6 days of the event will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 31 days prior to the start of the trip will receive a full refund.
Cancellations made 4-30 days (including the 30th day) prior to the start of the trip will incur a 30% handling fee.
Cancellations made 1-3 days (including the 3rd day) prior to the start of the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation in the event is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made at least one day before the start of the trip will receive a full refund.
Cancellations made on the day of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If a participant cancels their participation during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 14 days before the start of the trip will receive a full refund.
Cancellations made 8-13 days (including the 8th day) before the start of the trip will incur a 30% handling fee.
Cancellations made 1-7 days (including the 7th day) before the start of the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation in the event is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 14 days prior to the start of the trip will receive a full refund.
Cancellations made 8-14 days (including the 14th day) prior to the start of the trip will incur a $2,000 handling fee per person.
Cancellations made 1-7 days (including the 7th day) prior to the start of the trip will incur a full fee and no refund will be given.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A 10% handling fee will be deducted from the booking fee. Alternatively, the participant can reschedule the event to a later date without any deduction.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refunds will be given.
Cancellations made 7 days prior to the start of a trip will incur a 10% handling fee.
Cancellations made 2-6 days (including the 6th day) prior to the start of a trip will incur a 50% handling fee.
Cancellations made 1 day prior to the start of a trip (including the 1st day) will not be eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A full refund will be given, or the participant can choose to reschedule the event.
Rescheduling requests due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If the participant cancels the event due to reasons not attributable to the organizer, no refund will be given.Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 3-6 days prior to the start of the trip (including the 6th day) will incur a 30% handling fee.
Cancellations made 1-2 days prior to the start of the trip (including the 7th day) will incur a 50% handling fee.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) before departure, the organizer will determine whether to cancel the event. Cancellations will be offered at the organizer's discretion. Cancellations will be rescheduled or a full refund will be offered.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) on the day of departure or during the trip, the organizer will determine whether to cancel the event. The event may be postponed, but no refund will be given.
Requests to reschedule due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 15 days prior to the start of the trip will incur a 10% handling fee.
Cancellations made 8-14 days (including the 8th day) prior to the start of the trip will incur a 30% handling fee.
Cancellations made 1-7 days (including the 7th day) prior to the start of the trip will not be refunded.
Cancellations made on the day of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If rescheduling is required due to personal reasons, advance notice is required. One rescheduling is permitted. After rescheduling, no cancellations or refunds will be accepted for any reason (including wind and waves, epidemics, etc.).
Rescheduling will not be accepted within 7 days of the event. Failure to request a cancellation before the deadline will be deemed a cancellation and will be handled in accordance with the above cancellation policy.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refunds will be given.
Cancellations made up to 6 days before the start of the trip will receive a full refund.
Cancellations made between 1 and 5 days before the start of the trip will incur a 30% handling fee.
Cancellations made on the day of the trip are not eligible for a refund.
Cancellations made after the start of the trip are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If you wish to reschedule your event for personal reasons, you must notify us in advance. You may reschedule once. After rescheduling, you will not be able to cancel or refund the event.
Rescheduling within 5 days prior to the event will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refund will be given.
If you wish to reschedule your event due to personal reasons, you must notify us in advance. You may reschedule once. After rescheduling, no further cancellations or refunds will be granted.
Rescheduling within 3 days prior to the event will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 32 days prior to the start of the trip will receive a full refund.
Cancellations made 7-31 days before the start of the trip (including the 31st day) will incur a 30% handling fee.
Cancellations made 1-6 days before the start of the trip (including the 6th day) will incur a 50% handling fee.
Cancellations made on the day of the trip are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A 10% handling fee will be deducted for a refund. Alternatively, you can choose to reschedule your trip to a different date, in which case no refund will be charged.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled according to the cancellation policy above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 4-6 days (including the 6th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 1-3 days (including the 3rd day) prior to the start of the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation in the event is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made between 8 and 30 days before the start of the trip (including the 30th day) will incur a 30% handling fee.
Cancellations made between 1 and 7 days before the start of the trip (including the 7th day) will incur a 100% handling fee.
Cancellations made on the day of the trip are not eligible for a refund.
If the trip is split into two parts, the earlier of these two parts will be used for cancellation purposes.
If force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) impacts the event, the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting any necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 41 days prior to the start of the trip will incur a 10% handling fee.
Cancellations made 31-40 days (including the 40th day) prior to the start of the trip will incur a 20% handling fee.
Cancellations made 15-30 days (including the 30th day) prior to the start of the trip will incur a 40% handling fee.
Cancellations made 7-14 days (including the 14th day) prior to the start of the trip will incur a 60% handling fee.
Cancellations made 4-6 days (including the 6th day) prior to the start of the trip will incur an 80% handling fee.
Cancellations made within 3 days of the start of the trip are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If a request for rescheduling is made due to personal reasons, it will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If participation is cancelled during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 15 days prior to the start of the trip will receive a full refund.
Cancellations made 8-14 days (including the 14th day) prior to the start of the trip will incur a 20% handling fee.
Cancellations made 2-7 days (including the 7th day) prior to the start of the trip will incur a 40% handling fee.
Cancellations made within 1 day prior to the start of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made after deducting a handling fee of NT$100 per person. Alternatively, the participant can choose to reschedule the event, in which case no refund will be charged.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 4-6 days (including the 6th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 1-3 days (including the 3rd day) prior to the start of the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation in the event is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 5 days prior to the tour start date will receive a full refund.
Cancellations made 2-4 days (including the 4th day) prior to the tour start date will incur a 50% handling fee.
Cancellations made 1 day prior to the tour start date will not be refunded.
Cancellations made on the tour start date will not be refunded.
If the weather conditions are unfavorable or the sea conditions are poor, the on-site instructor will decide whether to proceed with the tour. If the instructor cancels the tour, you may postpone the tour (limited to the current year), but no refund will be given.
In the event of force majeure, such as a typhoon or government-ordered closure, the tour will be automatically canceled and a full refund will be issued.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 6 days prior to the start of the trip will receive a full refund.
Cancellations made 2-5 days (including the 5th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made within 1 day prior to the start of the trip will not be refunded.
Cancellations made on the day of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 4 to 6 days prior to the start of the trip (inclusive) will incur a 50% handling fee.
Cancellations made within 3 days of the start of the trip will not receive a refund.
If the activity is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) before departure, the organizer will determine whether to cancel the activity. The participant will be offered the option of rescheduling or a full refund.
If the activity is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) on the day of departure or during the trip, the organizer will determine whether to cancel the activity. The participant will receive a refund after deducting any necessary expenses.
If you need to change the event schedule (date/session) due to personal reasons, you are limited to one change and please notify us in advance (last-minute changes will not be accepted more than 3 days before the event). No rescheduling or cancellation will be accepted after the schedule change, and no refunds will be given.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refunds will be given.
Cancellations made up to 4 days before the start of the trip will receive a full refund.
Cancellations made 2-3 days (including the 3rd day) before the start of the trip will incur a 50% handling fee.
Cancellations made up to 1 day (including the 1st day) before the start of the trip will not be refunded.
Cancellations made on the day of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If rescheduling is required due to personal reasons, advance notice is required. One rescheduling is permitted. Refunds will not be accepted after rescheduling.
Rescheduling within one day of the event will not be accepted and will be deemed a cancellation, subject to the cancellation policy outlined above.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 4-6 days (including the 6th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made within 3 days prior to the start of the trip will not be refunded.
Cancellations made on the day of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made to the original payment method after deducting necessary expenses.
If the Central Weather Bureau issues a high wave forecast, the event will be canceled within 24 hours and a full refund will be issued.
If the weather forecast is favorable but the water conditions on site are clearly unsuitable for diving, the activity will be cancelled and a full refund will be issued, less insurance and administrative fees.
If sea conditions deteriorate midway during the voyage and the voyage is changed or terminated for safety reasons, no refund will be given.
If you wish to change your activity schedule for personal reasons, you must notify us in advance. You may reschedule once. After this rescheduling, no further cancellations or refunds will be granted.
Rescheduling within 3 days of the activity will be deemed a cancellation and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the activity due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made within 7 days prior to the start of the trip (including the 7th day) will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made to the original payment method after deducting necessary expenses.
If the weather forecast is favorable but the water conditions on the day of the trip are clearly unsuitable for swimming, the event will be canceled and a full refund will be made after deducting insurance and administrative fees.
If sea conditions deteriorate midway during the voyage and the voyage is altered or terminated for safety reasons, no refund will be given.
If you wish to change your event schedule due to personal reasons, you must notify us in advance. You may reschedule once, and your reservation must be used up within the current year.
Rescheduling within 7 days of the event will be deemed a cancellation and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 3 days prior to the start of the trip will receive a full refund.
Cancellations made 1-2 days prior to the start of the trip (including the second day) will not be refunded.
Cancellations made on the day of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If rescheduling is required due to personal reasons, please notify us 3 days in advance. You can reschedule once and the event will be completed that year. No further cancellations or refunds will be accepted after rescheduling.
If you are unable to attend due to personal reasons, please transfer your spot. Due to insurance issues, please notify the organizer 24 hours prior to the event if you wish to transfer your spot.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refunds will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 4 to 6 days prior to the start of the trip (inclusive) will incur a 50% handling fee.
Cancellations made within 3 days of the start of the trip will not receive a refund.
If the activity is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) before departure, the organizer will determine whether to cancel the activity. The participant may choose to reschedule the activity or receive a full refund.
If the activity is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) on the day of departure or during the trip, the organizer will determine whether to cancel the activity. The participant may choose to reschedule the activity, but no refund will be given.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 2-5 days (including the 5th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made within 1 day prior to the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. Guests may choose to reschedule or receive a full refund.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If a participant cancels their participation during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 8 days prior to the start of the trip will receive a full refund.
Cancellations made 1-7 days (including the 7th day) prior to the start of the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation in the event is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 8 days prior to the start of the trip will receive a full refund.
Cancellations made 5 to 7 days prior to the start of the trip will incur a 50% handling fee.
Cancellations made within 4 days of the start of the trip will not receive a refund.
If the activity is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) before departure, the organizer will determine whether to cancel the activity. The participant may choose to reschedule or receive a full refund.
If the activity is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) on the day of departure or during the trip, the organizer will determine whether to cancel the activity. The participant may choose to reschedule or receive a full refund.
If the activity is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) on the day of departure or during the trip, the organizer will determine whether to cancel the activity. The participant may receive a refund after deducting any necessary expenses.
If you need to change the event schedule (date/session) due to personal reasons, you are limited to one change and please notify us in advance (last-minute changes will not be accepted more than 3 days before the event). No rescheduling or cancellation will be accepted after the schedule change, and no refunds will be given.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refunds will be given.
Cancellations made up to 4 days before the start of the trip will receive a full refund.
Cancellations made between 1 and 3 days before the start of the trip (including the 3rd day) will not be refunded.
Cancellations made on the day of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If participation in the event is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 7 days prior to the trip will receive a full refund.
Cancellations made 4 to 6 days prior to the trip (inclusive) will incur a 50% handling fee.
Cancellations made 3 days prior to the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
In the event of force majeure such as a typhoon or government-ordered suspension of work, the trip will be automatically canceled and a NT$100 insurance handling fee will be deducted. The remaining balance will be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.) on the day of departure or during the trip, the organizer will determine whether to cancel the trip. The event may be postponed (limited to the current year) or canceled (subject to the insurance handling fee).
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refunds will be given.
Cancellations made 7 days prior to the start of your trip will receive a full refund.
Cancellations made 6-4 days (including the 4th day) prior to your trip will incur a 50% handling fee.
Cancellations made 1-3 days prior to your trip will not receive a refund.
Cancellations made on the day of your trip will not receive a refund.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If the Central Weather Bureau issues a typhoon warning at sea, your trip will be automatically canceled and a full refund will be issued.
If the Central Weather Bureau issues a high wave forecast, a cancellation notice will be issued within 24 hours, with a full refund.
If the weather forecast is favorable but the water conditions on site are clearly unsuitable for diving, the activity will be cancelled and a full refund will be issued, less insurance and administrative fees.
If sea conditions deteriorate midway during the activity and the voyage is altered or cancelled for safety reasons, no refund will be given.
If participation is cancelled during the activity due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 15 days prior to the start of the trip will receive a full refund.
Cancellations or schedule changes made 4-14 days prior to the start of the trip will incur a 50% handling fee.
Cancellations or schedule changes made 1-3 days prior to the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A 10% handling fee will be deducted for the refund. Alternatively, the participant can choose to reschedule the event, in which case no refund will be made.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 5 days prior to the trip are fully refundable.
Cancellations made 4 days prior to the trip (the day of the trip) will incur a 20% handling fee.
Cancellations made 3 days prior to the trip (the day of the trip) will incur a 30% handling fee.
Cancellations made 2 days prior to the trip (the day of the trip) will incur a 40% handling fee.
Cancellations made 1 day prior to the trip (the day of the trip) will incur a 50% handling fee.
Cancellations made on the day of the trip are not refundable.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 11 days prior to the start of the trip will receive a full refund.
Cancellations made 4-10 days (including the 10th day) prior to the start of the trip will incur a 30% handling fee.
Cancellations made 1-3 days (including the 3rd day) prior to the start of the trip will incur a 70% handling fee.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, mechanical failure, etc.), the organizer will determine whether to cancel or adjust the itinerary. In the event of a cancellation, a refund will be made to the original payment method after deducting necessary expenses.
If you request a rescheduling request due to personal reasons, it will be deemed a cancellation and will be handled in accordance with the above cancellation terms.
Cancellations made 4 days prior to the start of the trip will receive a full refund.
Cancellations made 1-3 days (including the 3rd day) prior to the start of the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
During the following consecutive holidays: May 30-June 1, 2025, and October 4-6, 2025, no refunds will be given for cancellations made after booking.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event and will refund the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 8 days prior to the start of the trip will receive a full refund.
Cancellations made 2-7 days (including the 7th day) prior to the start of the trip will incur a 10% handling fee.
Cancellations made within 1 day (including the 1st day) prior to the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued using the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 6 days prior to the start of the trip will incur a 10% handling fee.
Cancellations made 2-5 days (including the 5th day) prior to the start of the trip will incur a 30% handling fee.
Cancellations made 0-1 day (including the day of the trip) prior to the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 8 days prior to the start of the trip will receive a full refund.
Cancellations made 4-7 days prior to the start of the trip will incur a 50% handling fee.
Cancellations made 1-3 days prior to the start of the trip will incur a 70% handling fee.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 8 days prior to the start of the trip will receive a full refund.
Cancellations made 1-7 days prior to the start of the trip will incur a 50% handling fee.
Cancellations made on the day of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 31 days prior to the start of a trip will incur a 5% handling fee.
Cancellations made 21-30 days (including the 30th day) prior to the start of a trip will incur a 10% handling fee.
Cancellations made 11-20 days (including the 20th day) prior to the start of a trip will incur a 20% handling fee.
Cancellations made 4-10 days (including the 10th day) prior to the start of a trip will incur a 30% handling fee.
Cancellations made 1-3 days (including the 1st day) prior to the start of a trip will incur a 70% handling fee.
Cancellations made on the day of the tour are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If a participant cancels their participation during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 15 days prior to the start of the trip will receive a full refund.
Cancellations made 8-14 days (including the 8th day) prior to the start of the trip will incur a 20% handling fee.
Cancellations made 2-7 days (including the 2nd day) prior to the start of the trip will incur a 40% handling fee.
Cancellations made within 1 day (including the day of the trip) prior to the start of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If rescheduling is required due to personal reasons, advance notice is required. One rescheduling is permitted. After rescheduling, no cancellations or refunds will be accepted for any reason (including wind and waves, epidemics, etc.).
Rescheduling will not be accepted within 7 days of the event. Failure to request a cancellation before the deadline will be deemed a cancellation and will be handled in accordance with the above cancellation policy.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refunds will be given.
Cancellations made 8 days prior to the start of the tour will receive a full refund.
Cancellations made 3-7 days prior to the start of the tour will incur a 20% handling fee.
Cancellations made 2 days prior to the start of the tour will incur a 50% handling fee.
Cancellations made within 1 day prior to the start of the tour will not receive a refund.
Cancellations made late or absent on the day of the tour will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made to the original payment method after deducting necessary expenses.
If you wish to change your event schedule due to personal reasons, you must notify us four days in advance. You may reschedule once. After rescheduling, no cancellations or refunds will be accepted.
Rescheduling within four days of the event will be deemed a cancellation and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refunds will be given.
Cancellations made 61 days prior to the start of the trip will receive a full refund.
Cancellations made 8-60 days prior to the start of the trip will incur a 25% handling fee.
Cancellations made 3-7 days prior to the start of the trip will incur a 50% handling fee.
Cancellations made within 2 days prior to the start of the trip will not receive a refund.
Cancellations made late or absent on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made to the original payment method after deducting any necessary expenses.
If you need to change your event schedule due to personal reasons, you must notify us 8 days in advance. You can reschedule once. After rescheduling, no cancellations or refunds will be accepted.
Rescheduling within 2 days of the event will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refunds will be given.
Cancellations made 15 days prior to the start of the trip will incur a $300 handling fee.
Cancellations made 8-14 days (including the 14th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 6-7 days (including the 7th day) prior to the start of the trip will incur an 80% handling fee.
Cancellations made 4-5 days (including the 5th day) prior to the start of the trip will incur a 90% handling fee.
Cancellations made within 3 days (including the day of the trip) are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If rescheduling is requested due to personal reasons, advance notice is required. Once the rescheduling is requested, no further cancellations or refunds will be granted for any reason (including wind and waves, epidemics, etc.). The company reserves the right to decide whether to approve the postponement.
If the company approves the postponement, the applicant must pay the remaining food, deposit, and personnel expenses for the previous event. This varies depending on the event. Failure to pay these amounts will be deemed a waiver of the individual's right to postpone, and the cancellation policy above will apply.
Rescheduling will not be accepted within 7 days of the event. Failure to do so will be deemed a cancellation, and the cancellation policy above will apply.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 21 days prior to the start of the trip will incur a $300 handling fee.
Cancellations made 11-20 days (including the 20th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 6-10 days (including the 10th day) prior to the start of the trip will incur an 80% handling fee.
Cancellations made 4-5 days (including the 5th day) prior to the start of the trip will incur a 90% handling fee.
Cancellations made within 3 days (including the day of the trip) are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If rescheduling is requested due to personal reasons, advance notice is required. Once the rescheduling is requested, no further cancellations or refunds will be granted for any reason (including wind and waves, epidemics, etc.). The company reserves the right to decide whether to approve the postponement.
If the company approves the postponement, the applicant must pay the remaining food, deposit, and personnel expenses for the previous event. This varies depending on the event. Failure to pay these amounts will be deemed a waiver of the individual's right to postpone, and the cancellation policy above will apply.
Rescheduling will not be accepted within 10 days of the event. Failure to request a rescheduling within the deadline will be deemed a cancellation, and the cancellation policy above will apply.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 14 days prior to the start of the trip will receive a full refund.
Cancellations made 7-13 days (including the 13th day) prior to the start of the trip will incur a 20% handling fee.
Cancellations made 4-6 days (including the 6th day) prior to the start of the trip will incur a 40% handling fee.
Cancellations made 2-3 days (including the 3rd day) prior to the start of the trip will incur a 60% handling fee.
Cancellations made 1 day (including the 1st day) prior to the start of the trip will incur an 80% handling fee.
Cancellations made on the start date of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 3-6 days prior to the start of the trip will incur a 50% handling fee.
Cancellations made 0-2 days prior to the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.
Once your application is approved, this trip is non-cancellable and non-refundable. Rescheduling will also be considered a cancellation.
If you require a replacement, please submit your request at least 7 days in advance.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. You may choose to reschedule or receive a refund after deducting necessary expenses.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 3-6 days (including the 6th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 1-2 days (including the 2nd day) prior to the start of the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 21 days prior to the start of a trip will incur a 10% handling fee.
Cancellations made 11-20 days (including the 20th day) prior to the start of a trip will incur a 20% handling fee.
Cancellations made 4-10 days (including the 10th day) prior to the start of a trip will incur a 30% handling fee.
Cancellations made 1-3 days (including the 3rd day) prior to the start of a trip will incur a 70% handling fee.
Cancellations made on the day of the trip are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If the event is cancelled due to force majeure on the day of the event, a refund will be issued after deducting a 30% handling fee.
If participation is cancelled during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 4-6 days (including the 6th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 1-3 days (including the 3rd day) prior to the start of the trip will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
If rescheduling is required due to personal reasons, please notify us at least 4 days in advance. One rescheduling is permitted and all arrangements for the current year are finalized. Cancellation and refund requests will not be accepted after rescheduling.
Rescheduling within 3 days of the event will not be accepted and will be deemed a cancellation, subject to the above cancellation terms.
If participation is cancelled during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 14 days prior to the start of the trip will receive a full refund.
Cancellations made 8-13 days (inclusive) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 0-7 days (inclusive) prior to the start of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 3-6 days prior to the start of the trip will incur a 50% handling fee.
Cancellations made 0-2 days prior to the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 3-6 days prior to the start of the trip will incur a 50% handling fee.
Cancellations made within 2 days prior to the start of the trip (including the day of the trip) will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.
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■Refund Policy Please be sure to notify customer service first to cancel your flight and hotel reservations. Apply within the airline's specified refund period and return your flight/accommodation voucher/gift for processing. Failure to cancel your flight or hotel reservation in advance may result in a non-refundable refund. Airline Tickets: ■ Change and Refund Policy Airline-specific fees will be deducted, and the company will charge a per-person handling fee. Refunds: Short-haul NT$1,000 / Long-haul NT$2,000; Changes: Short-haul NT$500 / Long-haul NT$700. Please contact our sales staff for details on refund policies. Hotel Tickets: ■ Change and Refund Policy Airline-specific fees will be deducted, and the company will charge a per-room/per-night handling fee. |
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Cancellations made within 7 days of the reservation will be charged the full price. (For example, if you use the reservation on July 1st and cancel after 0:00 AM Japan time on June 24th, the full price will be charged.) With the restaurant's consent, you can rebook your reservation date or set menu once free of charge. The rebooking date must be within 30 days before or after the original reservation date. Once the date is rebooked, you cannot rebook again or cancel. If you cancel, the full price will be charged. |
Cancellations made 8 days prior to the start of the trip will receive a full refund.
Cancellations made 7 days prior to the start of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. Guests may choose to receive a full refund or reschedule their trip.
Rescheduling due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.Cancellations made 8 days prior to the start of the trip will receive a full refund.
Cancellations made 2-7 days prior to the start of the trip (including the 7th day) will incur a 30% handling fee.
Cancellations made 1 day prior to the start of the trip will incur a 50% handling fee.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event and may refund the amount after deducting any necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 7 days prior to the start of the trip will receive a full refund.
Cancellations made 4-6 days (including the 6th day) prior to the start of the trip will incur a 30% handling fee.
Cancellations made 3 days (including the 3rd day) prior to the start of the trip will not receive a refund.
Cancellations made on the start date of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A full refund may be offered, or the participant may choose to reschedule the event.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.Cancellations made 14 days before the start of the trip will receive a full refund (a $200 handling fee will be charged per order).
Cancellations made 7-13 days (including the 7th day) before the start of the trip will incur a 20% handling fee.
Cancellations made 4-6 days (including the 4th day) before the start of the trip will incur a 40% handling fee.
Cancellations made 3 days (including the 3rd day) before the start of the trip will not receive a refund.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
No refunds will be given if participants cancel their participation due to reasons not attributable to the organizer.
In the event of force majeure such as natural disasters, Tripbaa will proactively notify you of a postponement or refund.
A $200 handling fee will be charged for each refund.
Cancellations made 12 days prior to the start of the trip will receive a full refund.
Cancellations made 11-8 days (including the 8th day) prior to the start of the trip will incur a 20% handling fee.
Cancellations made 2-7 days (including the 7th day) prior to the start of the trip will incur a 30% handling fee.
Cancellations made 1 day prior to the start of the trip will incur a 50% handling fee.
Cancellations made on the start date of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. You may choose to receive a full refund or reschedule your event.
Rescheduling requests due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If you cancel your participation during the event due to reasons not attributable to the organizer, no refund will be given.Cancellations made 15 days prior to the start of the trip will receive a full refund.
Cancellations made 8-14 days (including the 8th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 0-7 days prior to the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A full refund will be offered, or the option to reschedule will be offered.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation in the event is terminated due to reasons beyond the organizer's control, no refund will be given.
Cancellations after booking will be subject to a 20% handling fee.
Cancellations between 20 and 8 days (including the 20th day) before the start of the trip will be subject to a 30% handling fee.
Cancellations between 7 and 1 day (including the 7th day) before the start of the trip will be subject to a 50% handling fee.
Cancellations made on the day of the trip are not eligible for a refund.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation in the event is cancelled due to reasons beyond the organizer's control, no refund will be given.
In the event of force majeure such as natural disasters, Tripbaa will proactively notify you of any postponement or refund.
Cancellation Policy for Local Day Tours in Japan
Cancellations made 12 days or more before the selected itinerary date will receive a full refund.
Cancellations made between 8 and 11 days before the selected itinerary date will incur a 20% handling fee.
Cancellations made between 3 and 7 days before the selected itinerary date will incur a 30% handling fee.
Cancellations made between 1 and 2 days before the selected itinerary date will incur a 50% handling fee.
Cancellations made between 0 and 10 days before the start of the itinerary will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refund will be given.This itinerary is a promotional event for central Japan. Reservations are currently unavailable. Cancellation terms will be determined by the respective operators.
Cancellation Policy for Ski Activities
Cancellations made 16 days or more prior to the start of the trip will be refunded, minus a TWD200 handling fee.
Cancellations made 14-15 days prior to the start of the trip will be subject to a 40% cancellation fee.
Cancellations made 11-13 days prior to the start of the trip will be subject to a 60% cancellation fee.
Cancellations cannot be made on the day of the trip or between 1-10 days prior to the start of the trip.
Rescheduling requests due to personal reasons will be deemed cancellations and will be subject to the above cancellation policy.
If participation in the activity is terminated due to reasons not attributable to the organizer, no refund will be given.
In the event of force majeure such as natural disasters, Tripbaa will proactively notify you of a postponement or refund.
Cancellations made 14 days or more prior to the trip will be refunded, minus a TWD200 handling fee.
Cancellations made 7-13 days prior to the trip will be subject to a 60% cancellation fee.
Cancellations made on the trip day or 1-6 days prior to the trip cannot be made.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
This tour offers two cancellation policies:
Early Bird Skiing Cancellation Policy
This <Early Bird Offer> tour cannot be cancelled or rescheduled after the order and payment are completed or the application is approved.
・Departure will continue on snowy days, unless there is a blizzard. In the event of inclement weather, a rescheduled date or a full refund will be arranged.
・If the tour cannot be completed due to insufficient number of participants or an emergency situation on the part of the travel agency, a full refund will be issued.
・No refund will be given if the tour cannot be completed due to traffic conditions on the day of departure.
Cancellation Policy for Ski Activities During the General Period
Cancellations made 14 days or more prior to the start of the trip will be refunded, minus a TWD200 handling fee.
Cancellations made 7-13 days prior to the start of the trip will be subject to a 50% cancellation fee.
Cancellations made on the day of the trip or 1-6 days prior to the start of the trip are not accepted.
Rescheduling requests due to personal reasons will be deemed cancellations and will be subject to the cancellation policy outlined above.
If a participant cancels their participation in the activity due to reasons beyond the organizer's control, no refund will be given.
If force majeure occurs due to natural disasters or other unforeseen circumstances, Tripbaa will proactively notify you of a postponement or refund.
Cancellations made 30 days prior to the start of the trip will receive a full refund.
Cancellations made between 8 and 29 days (including the 29th day) before the start of the trip will incur a 50% handling fee.
Cancellations made between 1 and 7 days (including the 7th day) before the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A 10% handling fee will be deducted from the booking fee before the refund. Alternatively, the event may be rescheduled to a later date without any deduction.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated due to reasons not attributable to the organizer, no refund will be given.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A full refund will be given, or the participant can choose to reschedule the event.
Rescheduling requests due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy above.
If the participant cancels the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 10 days prior to the start of the trip will incur a handling fee of NT$1,100.
Cancellations made 5-10 days (including the 10th day) prior to the start of the trip will incur a handling fee of NT$2,200.
Cancellations made 5 days prior to the start of the trip (including the 5th day) will not be refunded.
Cancellations made on the day of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A 10% handling fee will be deducted from the booking fee and a refund will be issued. Alternatively, the participant can choose to reschedule their trip, in which case no refund will be issued.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refunds will be given.If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued after deducting a 10% handling fee. Alternatively, you can choose to reschedule your event, in which case no refund will be made.
Rescheduling due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy outlined above.
If you cancel your participation during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellation Policy
Cancellations made 14 days or more prior to the trip will be refunded, minus a TWD200 handling fee.
Cancellations made 7-13 days prior to the trip will be subject to a 50% cancellation fee.
Cancellations cannot be made on the day of departure or 1-6 days prior to the trip.
No changes can be made within 24 hours of departure.
To cancel or change your reservation, please contact our customer service staff during business hours.
Cancellations or changes made after 6:00 PM on weekdays or on weekends/holidays will be processed on the next business day.
If participation is cancelled due to reasons beyond the organizer's control, no refund will be given.
If force majeure such as natural disasters occurs, Tripbaa will proactively notify you of any postponement or refund.
Cancellations made 15 days prior to the start of the trip will receive a full refund.
Cancellations made 0-14 days prior to the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A full refund will be offered, or the option to reschedule the event will be offered.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refund will be given.
Cancellation Policy
Cancellations made 10 days or more prior to the trip will be refunded, minus a TWD200 handling fee.
Cancellations made 4-9 days before the trip will be subject to a 50% cancellation fee.
Cancellations cannot be made on the day of departure or 1-3 days prior to the trip.
No changes can be made within 24 hours of departure.
To cancel or change your reservation, please contact our customer service staff during business hours.
Cancellations or changes made after 6:00 PM on weekdays or on weekends/holidays will be processed on the next business day.
If participation is cancelled due to reasons beyond the organizer's control, no refund will be given.
If force majeure such as natural disasters occurs, Tripbaa will proactively notify you of any postponement or refund.
Cancellations made 11 days prior to the start of the trip (including the 11th day) will incur a 50% handling fee.
Cancellations made 10 days prior to the start of the trip (including the 10th day) will not receive a refund.
Cancellations made on the day of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A full refund will be offered, or the participant can choose to reschedule the event.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If the participant is unable to participate in the event due to reasons beyond the organizer's control, no refund will be given.Cancellations made 10 days (inclusive) prior to the start of the trip will receive a full refund.
Cancellations made 9 days prior to the start of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A full refund will be offered, or the option to reschedule will be offered.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refund will be given.This trip cannot be canceled after the booking and payment are completed or the application is approved.
Cancellations made 31 days prior to the start of the trip will incur a 25% booking fee.
Cancellations made 21-30 days (including the 30th day) prior to the start of the trip will incur a 50% booking fee.
Cancellations made 20 days (including the 20th day) prior to the start of the trip will not receive a refund.
Cancellations made on the start date of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A full refund will be issued, or the participant may choose to reschedule the event.
Rescheduling requests due to personal reasons will be deemed a cancellation and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons beyond the organizer's control, no refund will be given.
Cancellations made 14 days prior to the start of the trip will be subject to the following cancellation and refund fees:
1. Refund will be made based on the total tour price, minus any incurred hotel or resort fees, plus a 10% handling fee.
2. Due to the varying cancellation policies of different hotels or resorts, the actual amount of incurred hotel or resort fees will be determined based on their policies.
Cancellations made 13 days prior to the start of the trip (including the 13th day) will not be refunded.
Cancellations made 31 days prior to the start of the trip will receive a full refund.
Cancellations made 21-30 days (including the 30th day) prior to the start of the trip will incur a 20% handling fee.
Cancellations made 16-30 days (including the 30th day) prior to the start of the trip will incur a 50% handling fee.
Cancellations made 0-15 days (including the 15th day) prior to the start of the trip will incur a 100% handling fee.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be made to the original payment method after deducting any necessary expenses.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refunds will be given.
Cancellations made up to 3 days before the start of the trip will receive a full refund.
Cancellations made 2-3 days (including the 3rd day) before the start of the trip will receive a 50% refund.
Cancellations made up to 1 day (including the day of the trip) before the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If participation in the event is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations or changes made 8 days prior to the start of the trip will receive a full refund.
Cancellations or changes made 3-7 days (including the 7th day) prior to the start of the trip will receive a 50% refund.
Cancellations or changes made 1-3 days (including the day of the trip) prior to the start of the trip will not receive a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation in the event is terminated due to reasons not attributable to the organizer, no refund will be given.
Cancellations made 46 days prior to the start of the trip will incur a 0% handling fee.
Cancellations made 15-45 days prior to the start of the trip will incur a 60% handling fee.
Cancellations made 2-14 days (including the 14th day) prior to the start of the trip will incur a 80% handling fee.
Cancellations made 1 day prior to the start of the trip will incur a 90% handling fee.
Cancellations made 1 day prior to the start of the trip will incur a 90% handling fee.
Cancellations made on the day of the trip are not eligible for a refund.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting any necessary expenses.
Requests for rescheduling due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy outlined above.
If participation is terminated during the event due to reasons not attributable to the organizer, no refunds will be given.
Meal coupons and ticket products sold on this site are all accepted for return/exchange.
We recommend that you notify us within seven days of receiving the product for any return/exchange requests.
1. Physical/Electronic Ticket Packages: Once used or damaged, the package and card will not be returned or refunded.
2. Physical/Electronic Ticket Packages are bearer-only. Lost tickets cannot be reported lost or replaced with attraction tickets.
3. Physical tickets are unused, appear to be in good condition, and are fully packaged. No refunds will be given if the card is damaged or cannot be returned.
4. Returns and refunds for physical tickets are subject to receipt by Quba Travel Agency before December 31, 2023.
5. If your e-ticket has not been used, please email a screenshot of the serial number to [email protected] with the subject line: "Crown Coast Tour Package Refund Request." This email must be received by TripBaa Travel Agency before December 31, 2023.
6. This package is valid until December 31, 2023. Refunds will not be accepted starting January 1, 2024.
Cancellations made up to 2 days before the tour start date (Japan time UTC+9) will receive a full refund.
Cancellations made 1 day before or on the day of the tour are non-refundable.
No-shows on the day of the tour are non-refundable.
In the event that the activity is affected by force majeure (e.g., typhoon warnings, heavy rain warnings, etc.), the organizer reserves the right to decide whether to cancel the activity. In such cases, refunds will be processed to the original payment method after deducting any necessary expenses.
Rescheduling requests due to personal reasons are regarded as cancellations and will be handled according to the above cancellation policy.
If participation in the activity is terminated for reasons not attributable to the organizer during the event, no refund will be issued.
For cancellations or changes to reservations, please contact customer service during business hours. (Japan time UTC+9)
Requests submitted after 18:00 on weekdays or on weekends/public holidays will be processed in order on the next business day.
Cancellations made up to 4 days before the start of the trip will receive a full refund.
Cancellations made 3 days 17:00 (including the 3rd day) before the start of the trip will receive a 50% refund.
Cancellations made up to 2 day (including the day of the trip) before the start of the trip will not be refunded.
If the event is affected by force majeure (e.g., typhoon warnings, heavy rain alerts, etc.), the organizer will determine whether to cancel the event. A refund will be issued to the original payment method after deducting necessary expenses.
Rescheduling requests due to personal reasons will be deemed cancellations and will be handled in accordance with the cancellation policy above.
If participation in the event is terminated due to reasons not attributable to the organizer, no refund will be given.
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If a traveler cancels before 16:00, 5 days before the start of the trip, a full refund is available. If a traveler cancels after 16:00, 5 days before the start of the trip, no refund will be issued. If a traveler cancels on the day of the trip, no refund will be issued. If the activity is affected by force majeure (such as typhoon warnings, heavy rain warnings, etc.), the organizer will determine whether to cancel, and a refund will be issued after deducting necessary expenses and using the original payment method. If a traveler requests a rescheduling due to personal reasons, it will be considered a cancellation and processed according to the above cancellation terms. If participation in the activity is terminated due to factors not attributable to the organizer, no refund will be given. |
Contact
Email us：
[email protected]
Call us：
886-2-77299266(TW)
886-2-27173918(TW)
available time：
AM 10:00 — PM 18:00 (GMT+8)
Contact
Email us：[email protected]
Customer Service Phone number:
886-2-27173918 (Taiwan)
Service Hours: 10 am - 6 pm
